Terms and Conditions
Last updated: July 2025
1. Reservations and Deposits
All reservations require a deposit to confirm booking. The deposit amount varies based on the vehicle type and duration of service. Deposits are non-refundable unless cancellation is made within the specified cancellation window.
2. Cancellation Policy
Cancellations made 72 hours or more before the scheduled pickup time may receive a full refund of the deposit. Cancellations made within 72 hours of the scheduled pickup are non-refundable. No-shows will be charged the full reservation amount.
3. Payment
Backstage Limousine accepts all major credit cards, cash, and Affirm financing. Full payment is due at the time of service unless prior arrangements have been made. All prices are inclusive of gratuity and taxes unless otherwise stated.
4. Passenger Conduct
Passengers are expected to conduct themselves in a respectful manner. Any damage caused to the vehicle by passengers will be charged to the client. Backstage Limousine reserves the right to terminate service without refund if passengers engage in illegal activity or cause damage to the vehicle.
5. Alcohol Policy
Alcohol consumption is permitted only by passengers of legal drinking age (21+). Backstage Limousine is not responsible for the actions of intoxicated passengers. Passengers are responsible for complying with all applicable laws.
6. Overtime
If service extends beyond the reserved time, overtime charges will apply at the hourly rate agreed upon at booking. Overtime is billed in 30-minute increments.
7. Liability
Backstage Limousine is not liable for delays caused by traffic, weather, or other circumstances beyond our control. We are not responsible for lost or forgotten items left in our vehicles.
8. Contact
For questions about these terms, please call us at (424) 329-0498 or text us at (415) 727-5963.